Privacy Policy

1. Introduction

Fresh Rec, Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide:

• Account information (name, email, password, profile photo)
• Activity information (bookings, messages, reviews, photos)
• Payment information (processed by Stripe)
• Waiver and legal information

Information Collected Automatically:

• Device information (type, OS, identifiers)
• Usage information (pages accessed, actions taken)
• Location information (with your permission)

3. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Process bookings and payments
• Send communications and notifications
• Ensure safety and security
• Analyze usage patterns and conduct research
• Comply with legal obligations

4. How We Share Your Information

With Other Users: Your profile information is visible to other users. Activity hosts can see participant information.

With Service Providers: We share information with Firebase (Google), Stripe, SendGrid, and other vendors who help us operate the Service.

For Legal Reasons: We may disclose information to comply with legal obligations, respond to lawful requests, or protect our rights.

We do not sell your personal information.

5. Your Privacy Rights

California Residents (CCPA): You have the right to know, access, delete, and opt-out of the sale of personal information (we do not sell your data).

All Users: You may access and update your account information, delete your account, opt-out of marketing emails, and control location permissions.

To exercise these rights, contact us at privacy@freshrec.com.

6. Data Retention

We retain your information for as long as your account is active, necessary to provide the Service, or required by law.

After account deletion, most personal data is deleted within 30 days. Some data may be retained in anonymized form or as required by law.

7. Data Security

We implement appropriate security measures including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Secure authentication protocols
• Regular security assessments
• Access controls and employee training

However, no method of transmission or storage is 100% secure.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. For users between 13 and 17, parental or guardian consent is required.

9. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, authenticate sessions, and analyze usage patterns.

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new effective date or sending an email notification. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy:

Fresh Rec, Inc.
Mill Valley, CA 94941
Email: privacy@freshrec.com

For California-specific privacy requests: ccpa@freshrec.com